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PRIVACY POLICY

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This Privacy Statement applies to capitaltaekwondo.ca and outlines how we collect, use, and manage the information, including personal data, that you provide through our website: capitaltaekwondo.ca. It also details the choices available to you regarding the use of your personal data and how you can access and update this information.

DATA COLLECTION

The types of personal data we collect may include:

• Your first name, last name, email address, phone number, and home address;
• Credit card details (e.g., type of card, card number, name on card, expiration date, and security code);
• Student information, such as class schedules, clothing sizes, gender identification, special requests, and service preferences;
• Data you provide in relation to marketing preferences, surveys, contests, or promotional offers.

You have the choice to provide personal data. However, certain transactions may be impacted if you opt not to provide specific details.

DATA WE COLLECT AUTOMATICALLY

When using our website, some data is collected automatically, which may include:

• Language settings, IP address, location, device settings, device OS, log data, time of access, requested URLs, status reports, browser version information, operating system, browsing history, user Booking ID, and the type of data viewed.
• We may also collect information via cookies.

PROCESSING PURPOSES

We use your personal data for several purposes, including:

• Reservations: To complete and manage your online requests.
• Customer Service: To provide you with the assistance you need.
• Guest Reviews: We may use your contact information to invite you to submit reviews after attending our classes. These reviews may be published to help future visitors.
• Marketing Activities: Your data may be used for marketing activities, such as sending newsletters, promotional offers, or other information that may interest you. We always include an unsubscribe option in our communications.
• Other Communications: We may contact you via email, phone, or mail for various reasons, including responding to requests or providing updates.
• Analytics and Improvements: We use your data to conduct research and improve our services. This may involve sharing aggregated and anonymized data with third parties for analytical purposes.
• Security, Fraud Detection, and Prevention: Personal data may be used to prevent illegal activities, fraud, and security risks. This may involve sharing data with law enforcement authorities where legally permissible.
• Legal Compliance: In cases where legal disputes or compliance requirements arise, we may use and share your personal data as necessary.

LEGAL BASES

• Contractual Obligations: We rely on the performance of a contract for purposes such as completing online requests or providing customer service.
• Legitimate Interests: We may use your personal data for purposes such as marketing, improving services, and fraud prevention.
• Legal Obligations: We may use your personal data to comply with legal requirements where applicable.

In certain cases, we will seek your consent for processing your data, such as for direct marketing activities. You can withdraw your consent at any time by contacting us.

DATA SHARING

• DojoLaunch.ca: We partner with DojoLaunch.ca to process requests made through our website. As a result, your data may be shared with DojoLaunch.ca and its affiliates. This may include your contact information, payment details, and other relevant data for processing.
• Third-party Service Providers: We use third-party providers to handle data for payment processing, marketing, or analytics. These providers are bound by confidentiality agreements and may only use the data for the specified purpose.
• Competent Authorities: We may share your personal data with law enforcement or other authorities where required by law or necessary to prevent fraud or criminal activities.

INTERNATIONAL DATA TRANSFERS

In some cases, personal data may be transferred to countries with less comprehensive data protection laws than those of the European Union. When necessary, we will take steps to ensure your personal data is protected in line with EU standards.

SECURITY

We implement reasonable procedures to prevent unauthorized access and misuse of your personal data. This includes using secure systems and processes to protect data. Only authorized personnel are allowed to access personal data for work-related purposes.

DATA RETENTION

We retain your personal data for as long as necessary to provide services, comply with legal requirements, and address disputes. If you have questions about data retention or specific types of data, contact us for more information.

YOUR CHOICES AND RIGHTS

You can manage how we use your personal data by:

• Requesting a copy of your personal data;
• Updating or correcting your personal data;
• Requesting the deletion, restriction, or objection to certain uses of your personal data;
• Asking us to transfer your personal data to a third party.

You can withdraw your consent to use your personal data at any time by contacting us.

QUESTIONS OR COMPLAINTS

If you have any questions about how we handle your personal data or wish to exercise any of your rights, contact us at info@capitaltaekwondo.ca. You may also contact your local data protection authority with any concerns.

CHANGES TO THIS PRIVACY STATEMENT

We may update this Privacy Statement from time to time. If we make significant changes that affect you, we will notify you before those changes take effect.

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